New — voice-order pilots in Q3 2026

Your restaurant's front-of-house, running itself.

Eatbot automates order-taking, reservations, and customer support across WhatsApp, Instagram, web, and phone — so your team stops chasing DMs and missed calls.

1,284
Orders automated today
4.2s
Median first-reply
Live preview
O
Olive & Ember
online · via Eatbot
WhatsApp
Eatbot is typing responses using your menu and reservation rules.
Order #A-2847Waiting
Order received
Confirmed
Preparing
Out for delivery
Delivered
Powering automation for
multi-location operators
NORTHWIND GRILL
SAKURA RAMEN CO.
PIER 42
CASA VERDE
MERIDIAN HOSPITALITY
BLACKBIRD & FIG
SOC 2 Type II Data encrypted in transit & at rest 99.9% uptime SLA GDPR-ready
The platform

One platform. Every channel your customers already use.

Stop stitching together five vendors. Eatbot handles order-taking, tracking, reservations, and support on WhatsApp, Instagram, Facebook, web, and phone — with one dashboard and one billing line.

01

Order taking & order tracking automation

Capture orders in the customer's channel, format them in the kitchen's language, and sync status back to the customer in real time. No copy-paste. No phone-tag.

-63%
missed calls
+28%
repeat orders
24/7
coverage
Live queue · Downtown location streaming
4.1
Orders / minute
12
In kitchen
7
En route
Order received
Confirmed
In kitchen
Out for delivery
Delivered
[19:04:12] Order A-2851 → confirmed → kitchen
[19:04:18] Order A-2850 → out for delivery (Rider #14)
[19:04:22] Order A-2849 → delivered · 32min
02

WhatsApp automation

Reservations, order-taking, FAQs, and delivery updates — natively inside WhatsApp, in your customer's language, on the WhatsApp Business API.

4.2s
median reply
17
languages
98%
delivery rate
C
Chen family
reservations · via Eatbot
03

Instagram & Facebook automation

Auto-reply to DMs, convert public comments into private orders, handle story replies, and push every qualified lead into your CRM.

3.1×
DM conversion
<5s
response
100%
captured
Comment → DM automationpost: "family combo"
@maria.j · 12s ago
Price for the family combo? 🍕
triggered automated DM
Instagram DM · Olive & Ember
Hi Maria! Family combo is $38 — feeds 4. Want me to place an order or send the menu?
Avg. reply time
4s
last 24h
Captured today
218
41 sent to CRM · 12 converted to orders
04

Web chatbot & support automation

An embeddable widget that answers menu questions, looks up order status, and hands off to a human agent when it should. Try it — it's the same widget your customers get.

82%
self-serve resolve
4.8/5
CSAT
1 line
of install
Real widget — try typing "menu", "hours", or "talk to a human".
O
Olive & Ember
powered by Eatbot
Online
Hi 👋 I'm Olive & Ember's assistant. Ask me anything, or pick a quick option below.
Pricing

Plans built for how restaurants actually grow.

Prices below reflect implementation, integration, and onboarding. Ongoing AI usage is billed separately — estimate yours in the calculator below.

Single location
Basic
PKR 9,997/ one-time setup

For independent restaurants launching automation on their two highest-volume channels.

Channels
Web chatbotWhatsApp automation
  • Menu & FAQ ingestion
  • Order-taking flows
  • Business-hours email support
  • Setup in 2 weeks
Email support · next-business-day
Talk to sales
Most popular
Multi-location group
Growth
PKR 14,997/ one-time setup

For growing groups running 2–15 locations who need social DMs and richer analytics.

Channels
WebWhatsAppInstagramFacebook
  • Everything in Basic
  • Comment-to-DM automation
  • Per-location dashboards
  • CRM & POS integration
  • Priority chat support
Priority support · 4-hour response
Talk to sales
Franchise & chain
Enterprise
PKR 24,997/ one-time setup

For franchise systems and enterprise chains with custom integrations and governance.

Channels
All channelsPhone & voice pilotCustom integrations
  • Everything in Growth
  • Custom integrations (POS, ERP, delivery)
  • SSO, audit logs, role-based access
  • Dedicated success manager
  • Quarterly business reviews
24/7 support · 1-hour response · 99.9% SLA
Talk to sales

Pricing reflects implementation, custom integration, and onboarding. Ongoing usage (AI token consumption) is billed separately — see the cost calculator below.

Implementation

From kickoff to every channel live in four weeks.

Every Eatbot deployment follows the same operator-grade playbook. You'll know exactly what happens each week, who owns it, and what "done" looks like.

  1. Week 1
    Discovery & setup

    Kickoff, account provisioning, menu/catalog ingestion, WhatsApp Business API registration, Meta app review, and website widget install.

    Signed scopeMenu importedChannels provisioned
  2. Week 2
    Bot training & integration

    Conversation flows configured against your real menu, POS/order-system integration, staff dashboard access, and QA data-set built.

    Flows configuredPOS connectedStaff access provisioned
  3. Week 3
    Pilot & QA

    Live pilot on a subset of channels, human-in-the-loop monitoring, weekly refinement of intents and edge cases.

    Pilot liveWeekly QA reportEdge-case handling tuned
  4. Week 4
    Full rollout

    All contracted channels go live. Staff training complete. Handoff to dedicated support and analytics dashboards enabled.

    All channels liveTeam trainedAnalytics live
  5. Ongoing
    Optimization

    Monthly performance reviews, conversation-flow updates against new menu items and campaigns, and quarterly executive reporting.

    Monthly reviewsFlow updatesQBRs
Usage estimate

Estimate your monthly AI usage cost.

Ongoing usage is billed on token consumption. Move the sliders to see a monthly estimate at PKR 28 per million tokens.

Estimated conversations per month
Across every channel
5,000
Average tokens per conversation
~750 tokens ≈ a full order thread with follow-ups
800
Estimated monthly cost
PKR 112
4.00M tokens/month · PKR 28 per million

Estimate only. Actual usage-based billing may vary depending on conversation complexity and model selected. Contact sales for a detailed quote.

Answers

Questions operators actually ask.

Or ask our own bot on the right — it's the same technology your customers get, answering from a pre-loaded knowledge base.

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E
Ask Eatbot
Live demo · knowledge-base bot
online
Hi — I'm Ask Eatbot. Try questions like 'how long is setup?' or 'do you support Spanish?'